Basic Diagnostics Manual
Contents
Hardware
Hard Drive
Predictable hard drive failure is usually caused by normal wear on the mechanical parts of the drive.
Unpredictable hard drive failure can be caused by misuse, defective parts, or immediate mechanical failure.
Gradual wear causes most mechanical failures. The most common symptoms of a failing hard drive are:
- Increased heat output
- Increased noise level
- Problems with reading or writing data
S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) scans
SMART scans are a quick way to tell if a hard drive is failing, although not all failing drives fail SMART tests. There is no standard requirement for SMART support, so not all disks will test all or even most of the tests available.
You can test most hard drive formats via Ubuntu's built in SMART scan (in Disk Utility). Or try GSMARTControl.
Common SMART signs of HDD failure:
- Read error rate
- Reallocated sector counts
- Spin retry count
- Command timeout
- Reallocation event count
- Current pending sector count
- Uncorrectable sectory count
- Drive life protection status
Logic/Motherboard
Software
Standard Mac/Windows/Linux
how to install/reinstall
how/where to backup
how to take apart
where to find guides
program lists
what it does
when to use
how to use
where to find additional help
hardware vs software issues
common problems
water spill
viruses
