Warranty Information

From DCWiki
Jump to: navigation, search

Warranties

If a computer is under warranty, DO NOT OPEN IT, direct them to one of the computer repair shops in the area. Most warranties are voided if opened by someone who is not certified. To check the warranty status of a computer use the following links.

Apple- https://selfsolve.apple.com/agreementWarrantyDynamic.do

Dell (Alienware)- http://www.dell.com/support/home/us/en/04/Products/?IsTag=False&IsInvalidSelection=False

HP- http://h10025.www1.hp.com/ewfrf/wc/weInput?cc=us&lc=en

Toshiba- http://support.toshiba.com/warranty

Lenovo- http://support.lenovo.com/en_US/product-service/warranty-status/default.page?

Acer- http://www.acer.com.sg/ac/en/SG/content/sg-check-product-warranty-expiry

If the issue is software installation, drivers, or some other software-related issue, we can work on it. Most of these are short problems, so the machine does not stay in the DC for very long. If a warrantied computer is staying in the office, clearly mark it as a warranty computer and make a note not to open it.